Update on 09/25 2020
For those who signed up for pickup in LA county, the Arcadia location will be open this weekend (26th and 27th September) from 1pm to 5pm.
After this week, we may not have a full time staff to handle the pick up. Please coming to pickup as soon as possible.
Trophy deliveries for the Los Angeles area have concluded. Festival staff were unable to access some apartment buildings and business addresses for hand delivery. If you did not receive a delivery today and live in the Los Angeles area, your trophy will be delivered via UPS within the next two weeks. Thank you for your patience and understanding.
For the latest delivery and shipping information please visit our Facebook page https://www.facebook.com/satoricm/
Address: 67 E. Floral Ave, Arcadia, CA 91006
For those who signed up for pickup in Orange county, the Fullerton location will be open Friday, September 25th from 1PM-7PM.
Address: 607 1/2 N. Harbor Bl, Fullerton, CA 92832
Turn on Malvern, then into the alleyway. There will be a sign with a violin and a black gate.
For various reasons, we only allow to use the Fullerton location next Friday. For those who signed up for pickup in Orange county, and haven’t pick up yet. There will be one more pick up on next Friday, September 25th (1pm- 7pm). After that, all pick up will be moved to Arcadia Location.
For Arcadia location, you can pick up trophies and comment sheets the following week from Monday to Friday during regular business hours (1 PM – 5PM).
Due to this being our first time to handle shipping trophies, costs for shipping and handling far exceeded our expectations. We had to seek alternative options, so shipping and handling for many surrounding areas will now be done directly by our delivery people. This way, we can minimize damage or other complications. Please check to see if your city is now listed below.
If your city is not listed, we will be handing your package off to a third party shipping company in the coming week.
We will be making deliveries to the following cities:
NOTE: Due to recently wild fire activity, delivery to Pasadena has been delayed to tomorrow.
Arcadia, Temple City, Monrovia on Tuesday, 15
Alhambra, Pasadena, Monterey Park, San Gabriel, San Marino on Wednesday, 16
Chino, Chino Hills, Diamond Bar, Hacienda Heights, Rowland Heights, Walnut on Thursday, 17
Altadena, Glendale, La Canada, La Crescenta on Friday, 18
Brea, Buena Park, Covina, Fullerton, La Habra, La Miranda, Placentia, Yorba Linda on Saturday, 19
Los Angeles on Sunday, 20
Tustin, Irvine on Saturday, 26
Deliveries should arrive by the end of the day. We will contact you if any issues occur.